Frequently Asked Questions
All brides deserve special attention in her search for the perfect gown. Here are a few things to consider as you prepare for your Curvy Rose experience.
What are your hours? We are an Appointment Only boutique and currently serve clients Monday through Saturday from 11:00am to 5:00pm. Evening appointments after 5:00pm are also available. Please click on the Visit us tab to check available times and schedule your appointment.
What should I wear to my appointment? Please keep in mind that you will be trying on dresses with delicate beading and embroidery, so wear clothes you can easily slip on and off, light makeup, a good strapless bra and shape-wear. We do not loan bras or bodyshapers during appointments.
May I try on gowns without an appointment? Yes. On weekdays only. Our space is small and we provide 1 on 1 appointments to maintain a private experience.
When should I make an appointment? Between 9 to 12 months from your wedding date.
How long do appointments typically last? First time appointments are 1 1/2 hours with one of our bridal consultants. Return visits are 60 minutes. If you are more than 15 minutes late to your appointment, we may have to reschedule for another day.
May I invite family/friends to my appointment? We are a new store and our retail space is somewhat small. For this reason, we cannot accommodate more than four (4) guests at a time. No children under 12 please.
May I take pictures of the gowns I try on? Sure, we'd love it if you would post them on your social media pages with: #curvyrose Please note: We can be found on Instagram at @wearecurvyrose.
How much do your gowns cost? Our gowns range between $800 to $2,500. We also have a small selection of gowns under $800. We occasionally host trunk shows and sample sales where gowns are priced considerably less. Please check our website, follow us on our social media feeds or sign-up for our newsletter to learn about upcoming events and promotions.
What designers do you carry? We carry a variety of gowns from on-trend designers and plan to add more designers as we grow. Please see our Designers page under our Collections tab for a current list of designers.
What size will I be trying on? Trying on wedding gowns can be a frustrating process, especially if the dress is too small or fits poorly. Bridal gowns are traditionally designed to fit at least two sizes smaller than your dress size. Our gowns have been carefully selected to flatter a woman's curves rather than her size.
Do you carry bridesmaids and prom? Very good question. We do not carry Bridesmaids gowns at this time. We do not have plans to include these offerings in the future. However, plans change, so please follow us on social media for updates.
How far in advance should I order my gown? Ideally, brides should order their gowns at least 36-52 weeks before their wedding date to allow for delivery and alterations.
How long will it take to receive my gown? Each wedding gown is made to order by the designer. Once your order has been submitted, it generally takes 4 to 6 months or more for your gown to arrive in our store. However, this is just an estimate and delivery dates vary by manufacturer.
May I purchase a gown off-the rack? Absolutely! We have many beautiful sample gowns available for purchase. All sample/off-the-rack gown sales are FINAL.
I live out of town. Could you ship my gown to me? Yes, we would be happy to ship your gown at an extra cost. If you would like your gown shipped, we offer FedEx 2 day guarantee (cost varies by delivery location). Please contact us for a quote. All shipping and gown costs must be paid in full before shipment.
Do you offer alterations? We are pleased to now provide in-house alterations. She comes to the store on certain days of the week, so please contact us to make an alterations appointment. **Please note that alterations are an extra cost set by the seamstress. Curvy Rose is not responsible for any agreements or work agreed to by the seamstress and the bride. You are also welcome to find a seamstress that you prefer to work with.
Do you offer payment plans or lay-away? We do not currently offer payment plans at this time. A down payment will be required upon order of your gown with two additional payments due once your order has been placed.
What is your return/cancellation policy? Once the order has been submitted to the designer, no refunds or cancellations will be granted.
What form of payment do you accept? VISA, MasterCard, American Express, Discover and PayPal. We do not accept Cash or Checks.